Audio guide privacy policy | Turaida Museum Reserve
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Turaida
Museum Reserve

Audio guide privacy policy


Audio guide privacy policy

The purpose of this privacy policy is to provide the user (hereinafter the “User”) with information about the purpose, scope, duration of the processing of personal data and about personal rights arising from the use of the mobile application  – the Turaida Audio Guide (hereinafter the “Turaida Audio Guide’s Application”, the “Application”).

We care about the protection of your privacy rights and personal data and therefore process your personal data in accordance with applicable law – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“the Regulation”), as well as in compliance with other legislation governing privacy and data processing issues.

The Turaida Museum Reserve keeps the right to review and change this policy at any time, particularly as a result of changes in services or applicable laws and regulations, and it is your responsibility to regularly check this policy.

Data controller and contact details

The controller of the personal data is “Specially Protected Cultural Monument – Turaida Museum Reserve” (reg.No.90000012776), legal address: Turaidas iela 10, Sigulda, Siguldas novads, LV-2150 (hereinafter “we”, “us”).

Personal data categories

Approximate location – the physical location of the user or device within a radius of 3 square kilometres or more – (offline)

Precise location – the physical location of the user or device within a radius of 3 square kilometres or less – (with internet coverage enabled).

Purpose of processing personal data

Your data is processed for the following purposes:

– for more accurate determination of the user’s location while moving through the territory   of the Turaida  Museum Reserve.

Personal data security

When processing personal data, we use modern technological solutions, assessing privacy risks, and applying the organizational and financial resources available to us. We take responsibility for the data entrusted to us and do not collect,  nor do we process any data that are not necessary to provide our services.

Retention of personal data  

The collected location data from users are not sent to third-parties cloud solutions or any other external servers. They are used during the operation of the application to provide a more comfortable and pleasant experience for the application user.

Links to other Web sites              

The Turaida Audio Guide’s application may contain links to other Web sites or applications whose data processing rules regarding the personal data of users are not administered by the Turaida Museum Reserve. We therefore strongly recommend that you check the privacy policies of these Web sites. We do not control or assume any responsibility for the content and privacy policies of third-parties Web sites or services.

Personal data and their transfer

The data are not passed to third parties 

Complaints

Any complaints and requests you can send to the e-mail: complaints@turaida-muzejs.lv

If you believe that we are violating your rights under the law, you may lodge a complaint with the  Data State Inspectorate, located at Blaumaņa iela 14, Riga, tel. +371-67223131, e-mail: info@dvi.gov.lv